There are services that patients can self-refer themselves to, to receive the help and information they need without having to speak to a GP first. These range from Mental Health, Counselling, Termination of Pregnancy, Phlebotomy (blood tests) and X-Rays. We have provided contact information for these services and a useful contact list.
Mental Health can affect anyone of all ages, there are dedicated services available for children and adults to speak to and get the help and advice they need.
Expert Advice for Babies and Young Children
Expert advice on helping babies and young children when they're poorly is available from The Little Orange Book.
Child and Adolescent Mental Health Services (CAMHS)
Children and Adolescents have their own dedicated mental health service to ensure they receive the help they need. CAMHS can be contacted and referred to directly. For further information please visit their website.
Tel: 01642 368400
Tees Valley Crisis Service – Mental Health Emergency
There is a new patient self-referral number for the crisis team. The new number makes it easier for those in mental distress, including children, older people and those with learning disabilities and/or autism, to get urgent help they can be contacted on:
Tel: 0300 0200317
Counselling is a form of Talking Therapy, it is treatment involving talking to a trained professional about your thoughts, feelings and behaviour. They aim to give you a safe time to talk and help understand yourself better.
There is a new Psychological Therapy Service patients can self-refer into. It’s called IMPACT on Teesside and their contact number is: 01642 573924.
The new service is called IMPACT on Teesside and has replaced the previous NHS Any Qualified Provider Model, which was delivered by 5 different providers. It includes talking therapy services (IAPT) and Counselling, and also incorporates the Wellbeing and Outreach support previously provided through the Living Life services in South Tees (provided by Middlesbrough and Stockton Mind) and Mind Skills Recovery College in North Tees (previously provided by Hartlepool Mind).
The partnership delivering IMPACT on Teesside includes:
- Alliance Psychological Services Limited
- Middlesbrough and Stockton Mind
- Insight Healthcare
- TEWV NHS Foundation Trust
Tel: 01642 573924
Termination of Pregnancy (TOP)
Patients that decide on TOP can self-refer to North Tees or the British Pregnancy Advisory Service. They will be talked through the process to help patients make an informed decision.
Tel: 01642 624620
British Pregnancy Advisory Service (BPAS)
Tel: 0345 730 4030
Patients that have been asked to take a blood test can attend our walk-in (sit and wait) phlebotomy service available daily from 8am until 12 noon. We advise patients to turn up before noon, the demand changes on a daily basis and we can’t guarantee you will be seen the later you arrive. Appointments are available to book online, in surgery and by telephone but an appointment isn’t necessary. Please note between 8.oo and 8.30am priority will be given to sit and wait patients who have fasted or who need to leave for work/school drop off etc.
North Tees provide a walk-in service for general X-Rays such as Chest, Abdomen, Single extremity etc. between 9am and 4pm, Monday to Friday. Anyone can attend between these hours and no appointment is necessary. Patients referred for a Chest X-Ray must attend the Lung Health Department at North Tees Hospital and not the main X-Ray department.
Macmillan Cancer Support
Campaign with Macmillan, “Do whatever it takes to get involved and help keep supporting people with cancer”.
Tel: 0808 808 00 00
These resources are to encourage people to contact GPs and attend appointments if they have symptoms that could be cancer.
Useful Contact List
|University Hospital of North Tees||01642 617617||Website|
|James Cook University Hospital||01642 850850||Website|
|Age UK||01642 805500||Website|
|Alzheimer's Society||01642 655688||Website|
|Bridges Family and Carers Service||01642 605222||Website|
|Citizen's Advice||01642 607445|
|Cleveland AIDS/HIV Support||01642 244558|
|CRUSE Bereavement Counselling||01642 210284|
|Disability Information Centre (based at North Tees Hospital)||01642 624894|
|GUM Clinic (Genito Urinary Medicine) North Tees||01642 624400|
|Independent Complaints Advocacy Service (ICAS)||01642 673153|
|Rape Crisis||01642 225787|
|Registrar (Births, Deaths, Marriages)||01642 393155|
|RELATE (Marriage Guidance)||01642 882822|
|Social Security Office (formerly Benefits Agency)||01642 636000||Website|
|Social Services||01642 393339|
|Stockton Borough Carers' Resource Centre||01642 739955|
|Stop Smoking Service||01642 383819|
|North East Primary Care Services Agency||01325 553000|