Please use our eConsultation to contact us online for an appointment or for queries. Norton Medical Centre - Covid19 Information for information within the practice such as face masks and sick notes.
Please note we are closed Thursday afternoons between 12 noon and 2pm. For more information please see our Opening Times

Norton Medical Centre

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Useful Contacts

University Hospital of North Tees01642 617617Website
James Cook University Hospital01642 850850Website
Age UK01642 805500Website
Alzheimer's Society01642 655688Website
Bridges Family and Carers Service01642 605222Website
Citizen's Advice01642 607445
Cleveland AIDS/HIV Support01642 244558
CRUSE Bereavement Counselling01642 210284
Disability Information Centre (based at North Tees Hospital)01642 624894
GUM Clinic (Genito Urinary Medicine) North Tees01642 624400
Independent Complaints Advocacy Service (ICAS)01642 673153
Rape Crisis01642 225787
Registrar (Births, Deaths, Marriages)01642 393155
RELATE (Marriage Guidance)01642 882822
Social Security Office (formerly Benefits Agency)01642 636000Website
Social Services01642 393339
Stockton Borough Carers' Resource Centre01642 739955
Stop Smoking Service01642 383819
North East Primary Care Services Agency01325 553000

Contact Us


Norton Medical Centre
Billingham Road
TS20 2UZ

Tel: 01642 745350

Monday to Friday 8:00am - 6:00pm


Norton Medical Centre will be closed from 12 noon on Thursday 16th May for Staff Training - Surgeries in Hartlepool and Stockton, including Norton Medical Centre, will be closed for Protected Learning Time (PIL) If you require routine healthcare, we will open as normal at 8.30am on Friday 17th May 2024. For emergency healthcare, please contact 111 or 999 as appropriate.


The practice is closed on Thursdays between 12 noon and 2:00pm for staff training.

We are occasionally closed for training sessions, please see separate notices in the surgery and on the website for specific dates.

Closure dates can be viewed with our Opening Hours Page along with opening times.


Please use our Online Consultation Service to contact us online for an appointment or for queries by using our eConsultation link


From Monday 27th November, our eConsultation service and telephone lines will both open from 8.30am.

Please note we close eConsultations when we have reached safe capacity.

Out of Hours

When the practice is closed call 111 for medical help or visit Out of Hours


Call 999 for Health Emergencies


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